Delivery and shipping costs
Return policy for LEKI
In the event you are not fully satisfied with the merchandise you have purchased directly from LEKI USA, you may return the item(s) directly to LEKI for a refund credit according to the following terms.
You have 30 days from the receipt of the online shipment to return any item for credit or exchange, provided the merchandise is unused, in original condition, and is returned in the original shipping container.
Please contact LEKI at (800) 255-9982, Ext. 1 or email firstname.lastname@example.org to obtain an RMA# (Return Merchandise Authorization) to return the product for credit. Items returned without an RMA# will be returned to the sender.
A copy of your original order confirmation email and/or shipment confirmation email document must be included in the box with the returned merchandise. Please indicate on the document whether you would like credit or an exchange of a different size &/or color.
Upon LEKI's receipt of return, you will be issued a credit to the credit card used for purchase or an exchange within 3 business days.
Please refer to the customer service phone number on your original email receipt should you have any questions about your return.