Withdrawal policy

The following right of withdrawal only applies to consumers (within the meaning of Section 13 of the German Civil Code (BGB)); a consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor self-employed.

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day on which you or a third party you have designated, who is not the consigner, took or has taken possession of the last goods.

To exercise your right of withdrawal, you must contact us (LEKI Lenhart GmbH, Karl-Arnold-Straße 30, D-73230 Kirchheim unter Teck, Phone: +49 (0) 7021 – 94 00 - 0, E-mail: service@leki.de) by means of a clear declaration (e.g. a letter sent by post or an e-mail) of your decision to withdraw from this contract. You can use the attached sample withdrawal form for this purpose, which is, however, not mandatory.

In order to comply with the withdrawal period, it is sufficient that the notification of the exercise of the withdrawal right is sent to us prior to expiry of the withdrawal period.

Consequences of withdrawal

If you withdraw from this contract, we shall refund all payments we have received from you, including delivery costs (except for the additional costs resulting from your choosing a delivery method other than the cheapest standard delivery offered by us), immediately and at the latest within 14 days from the day we receive notice of your withdrawal from this contract. For this refund, we shall use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case shall you be charged for this refund. We may refuse the refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You shall send back the goods or hand them over to us or to Plancker Alex / LEKI - Plan da Tieja 38 - I-39048 - Selva BZ without undue delay and in any event not later than fourteen days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of fourteen days has expired. We will bear the cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.